DKM™ Policies & Client Information
 

Coaching Relationship

DKM™ coaching is a collaborative process designed to support self-awareness, clarity, personal growth, relational understanding, congruence, and meaningful movement.

The coaching relationship is intended to help clients explore their experiences, understand patterns, increase self-trust, develop new perspectives, and move toward greater alignment with their values and goals.

Coaching is a partnership. Clients remain responsible for their own decisions, actions, choices, and outcomes.
 

Coaching Is Not Counselling, Psychotherapy, or Medical Care

DKM™ coaching is not counselling, psychotherapy, diagnosis, treatment, crisis intervention, medical care, or mental health care.

Coaching focuses on exploration, awareness, growth, decision-making, perspective, and personal development.

Clients experiencing significant mental health concerns, psychological distress, crisis situations, or conditions requiring clinical care may be encouraged to seek support from an appropriate healthcare professional.
 

Confidentiality

Respect, privacy, and trust are foundational to the coaching relationship.

Information shared during coaching sessions will be treated with discretion and confidentiality.

Confidential information will not be intentionally disclosed to third parties except where:

• Disclosure is required by law;

• There is risk of serious harm to self or others;

• Disclosure is otherwise legally mandated.

While coaching does not carry the same legal confidentiality protections as regulated health professions, DKM™ strives to maintain high ethical and professional standards regarding privacy and confidentiality.
 

Session Recordings & Transcripts

Some coaching sessions may be recorded and transcribed when agreed upon by both practitioner and client.

Recordings and transcripts are primarily created for client benefit, reflection, integration, learning, and personal reference.

With informed client consent, recordings and transcripts may also be reviewed for:

• Supervision

• Mentor coaching

• Consultation

• Quality improvement

• Practitioner development

• Training

• Practice development

• Service enhancement

Reasonable steps will be taken to protect privacy and confidentiality.

Where appropriate, identifying information may be removed, anonymized, or otherwise protected before materials are reviewed.

Clients may decline recording at any time.
 

Online Sessions

Most DKM™ sessions are conducted online using video conferencing platforms such as Google Meet or similar services.

While reasonable efforts are made to protect privacy and security, no online platform can guarantee absolute confidentiality or protection from technical risks.

By participating in online coaching sessions, clients acknowledge and accept these limitations.

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Intensive Sessions

Deep Dive Intensives and other extended coaching sessions may involve significant personal, emotional, relational, or developmental exploration.

Clients are encouraged to allow time following intensive sessions for reflection, integration, rest, and self-care.

Meaningful change often benefits from ongoing integration rather than immediate action.
 

Client Responsibility

The role of the coach is not to direct a client's life or provide answers.

The role of the coach is to support exploration, awareness, understanding, perspective, and intentional movement.

Clients remain responsible for:

• Personal decisions

• Actions taken or not taken

• Relationships

• Financial decisions

• Health decisions

• Professional decisions

• Implementation of insights and learning
   

Cancellation & Rescheduling

Please provide at least 24 hours notice if you need to cancel or reschedule a session.

Late cancellations or missed appointments may be charged the full session fee except in cases of emergency or exceptional circumstances.

If a session must be cancelled by DKM™, reasonable efforts will be made to reschedule as soon as possible.
 

Philosophy of the Work

DKM™ is built on the belief that many people do not need fixing as much as they need greater awareness, understanding, self-trust, and alignment.

The intention of this work is not to create dependency, but to support increasing capacity, clarity, self-leadership, and meaningful participation in life.

The goal is not perfection.

The goal is becoming less divided against yourself and more able to participate honestly in your life.
 

Contact

If you have questions about these policies, recordings, confidentiality, coaching services, or the coaching process, please feel free to ask before scheduling or participating in a session.